Agency Assisted Banking

Agents are the friendly faces of the bank. They are trusted in their local communities and can assist new and existing customers complete transactions, open accounts and promote banking products. All at greater convenience whilst improving brand reputation.

Low Cost ATM Functionality

Extend comprehensive banking services to millions of new customers with a fast, low-cost and secure solution: Withdrawals · Cash deposits · Bank transfers · Remittances · Bill payments · Airtime loading · Balance enquiries · Cash advances · Card activation · PIN changes · eCard loading · Pre-paid card loading

Remote Lending

Provide lending services instantly and at low cost by enabling loan origination and collection through agent networks. Customers enjoy the convenience of multiple locations and payment methods (cash, card and more) for loan repayment.

Account opening and eKYC

Digitize your customer acquisition and KYC processes with electronic data capture and automated steps. Important customer details such as photo IDs, supporting documents and signatures are captured directly onto the SmartPesa platform with high accuracy, allowing for instant online authorization.

Branch Franchising

Offer services to customers of other banks for over-the-counter transactions such as balance enquiry, bill payment and loan repayment.

SmartPesa’s
 leading payments technology allows MSMEs to adopt multi-channel contactless payments without the need for expensive hardware and complicated user interfaces. Learn how our solutions accelerate merchant acquisition in hard-to-reach areas.